Delete your CanvassFlow account

CanvassFlow, by Taryn Maloney

Option 1: in the app (immediate)

Open CanvassFlow and sign in.
Tap your avatar (top right) to open Profile.
Scroll to the bottom and tap Delete account, then tap again to confirm.

Your account is deleted right away and you're signed out.

Option 2: by email (without the app)

Send an email from the address you use for CanvassFlow, asking us to delete your account:

Email a deletion request

To: support@canvassflow.com
Subject: Delete my CanvassFlow account

We may ask you to confirm the request from that address so no one else can delete your account. We complete requests within 30 days and email you when it's done.

What's deleted

Your login, name, email and profile (avatar, colors, settings)
Your profile photos
Your live location
All your recorded routes and canvassing sessions
Streets assigned to you
Homes you saved that weren't shared with a team
If you're the last member of your team: the team and all of its homes and notes

What's kept, and why

Homes and notes you added to a team stay available to the remaining teammates, because they're the team's shared work records. Your name is removed from them and shown as "Former member".
Team ownership passes to the longest-standing remaining member.

Nothing else is kept. Our database doesn't keep backup copies, so deleted data isn't restored. Our hosting provider's routine server logs are deleted automatically after a short period.

Want to remove only some data instead? You can delete individual routes in the Routes tab, delete homes from their detail screen, remove your profile photo in Profile, or turn off location sharing. For anything else, email us.